June 11, 2008

In this issue…

People on the Move

Property Management Systems

Reservations

Marketing / Management

Revenue Management

Sales & Catering, Meeting Planning

F&B / POS

Guest Services

Back Office

Inventory / Purchasing

Engineering


TOP O’ THE NEWS

  • Work/Life Balance on the Road
  • See you at HITEC

Travel may be getting more of a hassle every day, but more people are using technology to help keep some semblance of work/life balance on the road, according to an Expedia Corporate Travel survey of more than 1,100 U.S.-based business travelers. Two-thirds of the respondents said they have no trouble keeping a good balance; 86% regularly stay in touch with friends and family via email and phone, 67% call their family every evening before they go to bed and 19% take photos to share with their kids when they get home. A creative 7% take a web cam along to connect online with their families, and as this number continues to rise the impact on guestroom Internet bandwidth is clear.
Travel’s not slowing down, either; a surprising 68% percent of respondents say they’re spending more time on the road these days. To keep the balance, an equally surprising 59% have a family member join them for all or part of business trips, and some even bring their pets on work trips. Most try to maintain healthy habits and priorities while on the road; 55% say they take time to relax in their off hours, using in-room workouts, healthy offerings in the mini-bar and on-site gyms to stay fit, and 52% plan a relaxing or fun activity during their trip.
Being connected virtually anywhere also lets travelers pay bills and take care of other personal responsibilities while on a business trip. Nearly half said they use downtime such as flight delays to take care of personal activities by phone or the Internet, while others say they use this time to enjoy spa treatments or work out while waiting in the airport. Sprinting from one gate to another will give anyone a workout, but spa treatments?
**
HITEC is next week, of course, but the only technology that would really help me maintain a proper balance there would be a cloning device; there’s so much to see, so many people to meet, and so many receptions to attend… Hope to see you there! **

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PEOPLE ON THE MOVE

  • Fraser Hickox inducted into HFTP’s International Hospitality Technology Hall of Fame
  • Michael Kistner succeeds John Davis as CEO at Pegasus Solutions
  • UniFocus hires Richard Haschke and Robin Rankin into sales force
  • Jill Burrus joins AltiusPAR in newly-created sales engineering and consulting role
  • North American Chapter of IACC names six to new Technology Advisory Task Force
  • Denise Rush joins DB Technology as Regional Sales Director
  • Thomas Duke joins iBAHN as Chief Technology Officer
  • Christopher Bracken joins iBAHN as Chief Strategy Officer
  • Laura Kirby-Meck joins MSI (Multi-Systems, Inc.) as Chief Marketing Officer
  • Natasha Agresti hired by ReServe Interactive as sales account executive
  • Newton Gore awarded honorary membership in Les Clefs d’Or USA
  • Robert Post honored as finalist for Ernst & Young Entrepreneur Of The Year, Midwest region

Fraser Hickox will be inducted into HFTP’s International Hospitality Technology Hall of Fame at HITEC, recognized for his leading-edge approach to technology in the hospitality industry for over 20 years. Currently general manager of research and technology for the Peninsula Hotel Group in Hong Kong. Mr. Hickox has led the Electronic Services Department, the hotel industry’s only dedicated team of inventors, since its inception to bring innovation and user-friendly products to Peninsula Hotels that were not available through normal commercial channels. Relying on personal travel experiences, observations and guest comments, the lab implements technology into hotel guest rooms after rigorous research and testing. Traveling extensively, Mr. Hickox is always ready to explore new technology or guest needs, to promote hotel technology to all kinds of industry gatherings. He also serves as a member of the HITEC Advisory Council, and as a director on the HTNG board.
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Michael Kistner has been promoted from chief operating officer to chief executive officer at Pegasus Solutions, replacing John Davis who has decided to pursue other opportunities. Mr. Kistner joined Pegasus as senior vice president of operations and service delivery in 2005; he had earlier served as chief information officer and senior vice president of distribution at Best Western International, and before that as a senior vice president at Cendant Corp. His other previous positions include executive vice president of operations for Super 8 Motels, and vice president for management information systems and reservations at HFS Inc. He is the past chairman and current member of the e-commerce committee of the American Hotel & Lodging Association, and from 2000 to 2005 was chairman of the Open Travel Alliance (OTA).
**
UniFocus has hired Richard (“Richie”) Haschke and Robin Rankin into its sales force.
Ms. Rankin most recently served as Regional Marketing Manager for InterContinental Hotels Group, and has regional marketing experience with Pearle Vision and Embassy Suites hotels.
Mr. Haschke previously headed sales efforts for Stromberg time and attendance systems, and has held other sales positions with Kronos and Simplex Time Recorder.
**
Jill Burrus has joined AltiusPAR in a newly-created sales engineering and consulting role, with responsibility for defining and documenting new customer business processes and user requirements. Ms. Burrus has over 20 years of industry experience, including 13 years at PAR Springer-Miller Systems where she held senior positions in Sales and Training. She had earlier held various positions in operations at Hilton Hotels, Rennaissance Hotels and Stouffer Hotels.
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The North American Chapter of the International Association of Conference Centers has formed a Technology Advisory Task Force to raise the bar on conference technology provided by its member properties. The Task Force consists of Kevin Rupp (General Manager, The Council House, Racine, WI), Mike Uwe Dickersbach (VP Information Systems & Technology, Thayer Lodging Group), Jeff Loether (President, Electro-Media Design), Richard Cohen (Vice President Sales, PSAV Presentation Services), Chris Donaldson (Director, Multi Media Services) and Steve Smith (IACC Director of Quality Services).
**
Denise Rush has joined DB Technology as Regional Sales Director covering the mid-Atlantic states of New Jersey, Pennsylvania, Maryland, Delaware, District of Columbia, Virginia and West Virginia. Ms. Rush has 30 years experience in healthcare consulting, operations, client services and sales and was most recently a regional director for coding solutions at MedQuist. She has held various leadership positions with WebMD and Per Se Technologies and has owned her own physician consulting company.
**
Thomas Duke has joined iBAHN as Chief Technology Officer, based at its digital convergence center of excellence in Stirling, Scotland. Mr. Duke served was previously chief technology officer for nearly five years at Memex Technology; additional experience includes serving as director of engineering at Sopheon (formerly Orbital), and several years in consultative roles at Andersen Consulting.
Christopher Bracken has joined iBAHN as Chief Strategy Officer. He had most recently served seven years at On Command Corp as vice president of corporate planning, international operations, and corporate development, and earlier served in management positions at Avista Labs and Deloitte & Touche.
**
Laura Kirby-Meck has joined MSI (Multi-Systems, Inc.) as Chief Marketing Officer. Ms. Kirby-Meck brings over twenty years of experience in sales, marketing, and operations in the hospitality technology industry, most recently as Director of Sales, Marketing & New Initiatives for SoftBrands. She had earlier served for 6 years with MICROS as the Vice President of Hospitality Sales, and as Director of Business Development with SevenSpace. Her prior experience includes positions with Radisson, Inns of Distinction and Tidewater Inn.
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Natasha Agresti has been hired by ReServe Interactive as a sales account executive. Ms. Agresti has over 10 years of hospitality experience with organizations such as the Georgia Aquarium, Wolfgang Puck Catering, the Buckhead Club in Atlanta, Georgia, and the Pinehurst Resort and Golf Course in North Carolina.
**
Newton Gore, president of Gold Key Solutions, has been awarded honorary membership in Les Clefs d’Or USA, the worldwide association of professional hotel concierges.
**
Robert Post, President and CEO of TravelCLICK, was honored as a finalist for the Ernst & Young Entrepreneur Of The Year award in the Midwest region. The awards are given to individuals who exhibit high levels of success in the areas of innovation, financial performance and personal commitment to their businesses and communities.
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PROPERTY MANAGEMENT SYSTEMS

  • Wyndham picks MICROS’ OPERA Xpress for all 155 Wingate hotels
  • Hotel Concepts releases interface with ClubTec
  • Fourteen properties order NORTHWIND’s Maestro PMS in second quarter of 2008
  • NORTHWIND announces on-line Dining Reservations, activity availability checking and multi-property package booking

Wyndham Hotel Group has selected MICROS’ OPERA Xpress PMS for installation at all 155 Wingate hotels in North America. Roll-out is expected to be completed within the next two years. (www.wingatehotels.com, www.micros.com)
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Hotel Concepts has released an interface with ClubTec’s club management software to synchronize the club member and lodging information databases. The pilot implementation is at Waynesville Country Club Inn & Resort, Waynesville, North Carolina, which includes seven lodging amenities, 27 holes of golf, a spa and several dining rooms. (www.wccinn.com, www.clubtec.com www.hotelconcepts.com)
**
Fourteen properties – seven independent resorts and one seven-property hotel company – selected NORTHWIND’s Maestro PMS in the second quarter of 2008. The new clients include the 574-room Hotel Captain Cook (Anchorage), the 250-room Waterfront Place (West Virginia), the Cooper Guest Lodge Hotel, Conference Center and Spa (Dallas), the Highbourne Cay Marina Resort (Exuma, Bahamas), the Manoir Saint Sauveur resort (the Laurentians), and the seven-hotel, 750-room Smokey Mountain Resorts Hospitality Group. Smokey Mountain is installing the Maestro PMS, Yield Management, Condo-Timeshare Management and Sales and Catering on a single-image database for all seven hotels in Tennessee.
NORTHWIND-Maestro PMS announced several enhancements for its ResWave Web booking product suite, which now includes Dining Reservations, dynamic Guest Experience Customization and multi-property package booking and fulfillment. The Dining Reservation module includes automated cover yield optimization; when guests book their dining reservations online with their room, the system analyzes table space availability and party size and recommends the best time to make a reservation to yield-manage covers and outlet revenue. Guest Experience Customization allows guests to verify the availability of spa space, dining reservations, tennis lessons and other activities before they book a room. The new multi-property functionality allows guests to book rooms, spa treatments, athletic coaches and dining space across multiple properties, all from one property’s booking engine and with all fees posted to a single folio.
(www.maestropms.com)
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RESERVATIONS

  • China’s URBN Hotels & Resorts picks TravelCLICK for distribution, marketing services
  • comScore survey reports brand-name websites now have 72% of on-line booking revenue
  • Sterling Valley Systems launches Version 7 of Inntopia booking engine
  • SynXis adds Hotel Concepts, Serenata, Travelocity and Workmatrix to Technology Partner Program
  • SynXis opens Asia Pacific Call Center in Singapore

China’s URBN Hotels & Resorts has selected TravelCLICK for distribution and marketing services for its flagship earth-conscious URBN Hotel in Shanghai, which will use TravelCLICK’s iHotelier central reservation system for GDS and third-party travel website distribution. The 26-room property, the first of a planned dozen or so carbon-neutral hotels from URBN Hotels & Resorts, will purchase carbon credits to offset the total amount of energy the hotel consumes, from staff commutes to food and beverage delivery to the energy used by each guest. The credits will be used to invest in green energy development and emission reduction projects in China. Hotel guests can also choose to purchase carbon credits from the program to offset their flights. (www.urbnhotels.com, www.travelclick.net)
**
A survey by comScore reports that brand-name websites share of on-line booking revenue continues to increase. They now account for 72% of online hotel spend as of first quarter 2008, a 3% point increase in dollar share from the previous year. Hotel market share through online travel agency sites (e.g. Expedia and Orbitz) are down a corresponding 3% to 28%.
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Sterling Valley Systems has launched Version 7 of its Inntopia booking engine. Several enhancements have reduced the number of clicks needed to complete a reservation. Inntopia now also offers more customizable display options, a shopping cart approach giving more visibility to packages and additional itinerary components, a simplified check out process and a direct interface to analytics programs that track the consumer from online ad, email or keywords directly through to reservations. (www.inntopia.com)
**
SynXis has expanded its Technology Partner Program through the addition of Hotel Concepts, Serenata, Travelocity and Workmatrix, a consulting firm building custom applications for the hotel industry. The Technology Partner Program assists technical integration between SynXis and its partners to include joint development, service, and support.
SynXis has opened its Asia Pacific Call Center in Singapore, complementing its existing centers in the United States and Canada. The different locations offer such languages as Spanish, Portuguese, German, French, Italian, Mandarin, Cantonese, Japanese and English.
(www.synxis.com)
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MARKETING / MANAGEMENT

  • Mandarin Oriental installs Datavision worldwide
  • Inland American Lodging Corp picks Aptech’s Execuvue for nearly 100 properties
  • TravelCLICK listed 34th in Crain’s Fast Fifty list in the Chicago region
  • Trump Hotel Collection deploys Cendyn’s CRM Suite
  • SAS partners with WhiteSand Consulting and Qualex Consulting Services to target casinos
  • Rosewood chooses Market Metrix’s Customer Metrix guest survey system

Mandarin Oriental Hotels has now installed Datavision Technologies’ Business Intelligence System Suite worldwide. (www.mandarinoriental.com, www.datavisiontech.com)
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Inland American Lodging Corporation has selected Aptech Computer Systems’ Execuvue Business Intelligence system to automate data gathering, analysis and performance management for its nearly 100 properties, which carry Hilton, Marriott, IHG, Hyatt, and Choice branded flags. Implementation is scheduled for completion in the third quarter of 2008. (www.inlandgroup.com, www.aptech-inc.com)
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TravelCLICK has been listed 34th in Crain’s Fast Fifty list of the Chicago region’s best and most innovative public and private companies. Crain’s noted the firm’s 230% growth during a four-year period was earned through a combination of product expansion, acquisitions and strategic partnerships. (www.travelclick.net)
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The Trump Hotel Collection has deployed Cendyn’s CRM Suite, comprising eInsight, eConcierge and eSurvey. Guest data is acquired from Trump’s PMS, CRS and other hotel systems using Cendyn’s eConnectivity middleware platform. eInsight de-dupes, cleanses and analyzes the data; eConcierge generates confirmation emails with hot links to let guests make requests and plan their stay prior to arrival. eSurvey generates post-departure emails inviting guests to take a guest satisfaction survey. (www.trumphotelcollection.com, www.cendyn.com)
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SAS has partnered with gaming consultants WhiteSand Consulting and Miami-based SAS software/services vendor Qualex Consulting Services to deliver SAS Patron Value Optimization, intended to help casinos realize the most value from their customers and improve patron P&L. SAS Patron Value Optimization consolidates disparate sources of data such as patron gaming and non-gaming revenue, models and other reports on patron information, and automates personalized marketing campaigns to encourage the most profitable and strategic patrons to visit. The package is available as an on-site or hosted solution through SAS Solutions OnDemand. (www.sas.com)
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Rosewood Hotels & Resorts has chosen Market Metrix’s Customer Metrix real-time satisfaction guest survey system and MMHI benchmarking database for in-depth performance comparisons. (www.rosewoodhotels.com, www.marketmetrix.com)
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REVENUE MANAGEMENT

  • Destination Hotels & Resorts chooses EZYield.com for extranet channel management
  • Cultuzz Digital Media creates XML-based two-way Expedia interface for several PMSs
  • Wynn Las Vegas implements Rainmaker Group’s revolution product suite
  • Rainmaker releases revolution and revolution LRO Profit Optimization Suites on Microsoft .NET Framework architecture
  • Lloyd Hotel & Cultural Embassy implementing EzRMS’ Internet Product Suite
  • Station Casinos deploying IDeaS V5i revenue management in eleven properties

Destination Hotels & Resorts has chosen EZYield.com as its extranet channel management software partner. (www.destinationhotels.com, www.ezyield.com)
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Cultuzz Digital Media has created an XML-based two-way interface between Expedia and front office systems (PMSs) including Velox, hotline, Deltra HS/3, Medusa, Gubse and others. Cultuzz’ other distribution channels include HRS, hotel.de, Booking, ehotel and eBay. (www.cultuzz.com)
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The 2,716-room Wynn Las Vegas Resort and Country Club has implemented The Rainmaker Group’s revolution product suite, and will also use it for its new 2,034-room Encore resort scheduled to open this winter.
Rainmaker is releasing its revolution and revolution LRO Profit Optimization Suites on the Microsoft .NET Framework architecture, providing clients with the flexibility to self-host or have Rainmaker host their applications.
(www.wynnlasvegas.com, www.letitrain.com)
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The Lloyd Hotel & Cultural Embassy is implementing EzRMS’ Internet Product Suite at its unique property in Amsterdam. The property occupies a transformed monument and comprises 117 rooms varying from one- to five-star standards. EasyRMS helps the hotel management offer the best pricing in this unique environment by forecasting and reporting by room category. (www.lloydhotel.com, www.easyrms.com)
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Station Casinos is deploying IDeaS V5i revenue management system in a phased rollout at its eleven established and new Nevada hotel properties throughout 2008, implementing the Group Pricing, Best Available Rate (BAR) and Budget modules. (www.stationcasinos.com, www.ideas.com)
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SALES & CATERING, MEETING PLANNING

  • Newmarket announces Delphi with the Interactive Open Network (“ION”)
  • Fairmont picks Passkey as brand standard
  • PSAV Presentation Services acquires Davis AV’s Colorado Rocky Mountain operations
  • Lanyon acquires RFP Express
  • Cendyn integrates eProposal, eCard and eMenus products into single eSales Suite

Newmarket International has announced Delphi with the Interactive Open Network (“ION”), an integrated lead management system that enables faster responses to RFPs and centralizes the management of leads. Delphi with ION also provides the ability to view business dashboards showing demand and need periods, receive RFPs directly into the Delphi system and configure the RFP inbox to show the information most important to each user, view all RFPs received from multiple sources and evaluate two RFPs simultaneously. Delphi with ION also gives companies direct access to thousands of meeting planners with groups and meetings business, including Cvent, CVBs, PlanIT Online, Starcite and Worktopia. (www.newmarketinc.com)
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Fairmont Hotels & Resorts has named Passkey’s online group reservation solution as its brand standard across more than 50 hotels worldwide. Passkey includes interfaces to Fairmont’s MICROS CRS and with the planners’ registration systems, through RegLink. (www.fairmont.com, www.passkey.com)
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PSAV Presentation Services has acquired Davis AV’s Colorado Rocky Mountain operations. Davis AV will continue to own and operate its convention services division out of its Denver corporate offices. (www.psav.com)
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Lanyon has acquired the assets of RFP Express, adding RFP Express’ 190 clients (supporting over 2,500 companies) to its existing network of travel buyers and suppliers. (www.lanyon.com)
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Cendyn has integrated its eProposal, eCard and eMenus products into a single eSales Suite product. eProposal provides relevant information within one customized website presentation to allow hotel sales staff to deliver personalized proposals in less than 60 seconds to meeting planner clients. eCard is a branded HTML e-mail card used for quick communications outside the full eProposal. eMenus provides users to browse menus online by category or meal period; integration with Google Analytics provides the ability to track menu exposure and marketing campaigns. Cendyn has partnered with ICE Portal for 360° rich media content for the eSales Suite visuals. (www.iceportal.com, www.cendyn.com)
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F&B/POINT OF SALE

  • Hard Rock Park selects Eatec and InfoGenesis
  • Celebrity Cruises picks InfoGenesis POS, dining reservations and DataMagine Sign & Secure

The Hard Rock Park in Myrtle Beach, S.C. has selected Agilysys’ Eatec inventory & procurement system and InfoGenesis POS system. The 55-acre theme park will use Eatec to service 50 outlets, including retail shops and kiosks, table service and fast-food restaurants, and warehouses, with approximately 150 InfoGenesis food & beverage and retail terminals.
Celebrity Cruises in Miami, Fla. has selected Agilysys’ InfoGenesis POS, dining room reservations and DataMagine Sign & Secure signature capture technology for four of its new Solstice-class ships. Celebrity has used InfoGenesis POS systems on other ships for several years.
(www.hardrockpark.com, www.celebritycruises.com, www.agilysys.com)
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GUEST SERVICES

  • TeleAdapt’s next-generation MediaHub to include Bluetooth
  • VSi’s FlightMate allows guests to check flight status and book alternative flights
  • Hyatt Regency Santa Clara installs VSi’s BusinessClub unit
  • Jazz Hostels installs TTI Technologies International luggage-tag kiosks in six properties
  • Mansion on Peachtree, Atlanta, installs NxTV video services
  • Technology vendors form HDVODINABOX consortium
  • INNCOM International developing controller for Williams Applied Group’s fan-coil units
  • MTech integrates Motorola’s MOTOTRBO digital two-way radios with HotSOS
  • Joie de Vivre installing MTech’s HotSOS system in 10 properties
  • Station Casinos rolling out MTech’s HotSOS to 11 hotels in Las Vegas Valley

TeleAdapt is developing its next generation MediaHub to include Bluetooth wireless technology (A2DP) to let guests’ mobile phones, PDAs or computers stream audio wirelessly through the TV speakers or In Room Entertainment System (IRES), without the device being tied to it. The MediaHub HD will feature a single HDMI back end cable, which means only a single HDMI port is required and installation is greatly simplified. (www.teleadapt.com)
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Vertical Systems, Inc. (VSi) has released its FlightMate product to allow guests to check their flight status from the hotel lobby and, if necessary, find and book alternative flights. FlightMate extends VSi’s BoardEZ boarding-pass printing system with the ability to search alternate flights to other close regional airports, at origin or destination, and lets guests change their flight or make new reservations.
The 501-room Hyatt Regency Santa Clara has installed Vertical Systems, Inc.’s (VSi’s) BusinessClub unit, which includes high-speed Internet connection, Microsoft Office software, a desktop PC, high-performance color printer, fax machine, copier and scanner.
(www.santaclara.hyatt.com, www.ver-sys.com)
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Jazz Hostels has installed TTI Technologies International automated luggage-tag and pre-paid phone card kiosk in five New York properties and one in Miami. When leaving bags at the hotel after check-out, a guest types in the first three initials of his or her last name on the TTI Luggage-Tag kiosk, the date bag storage is requested and the number of bags. The system calculates the fee and prints adhesive luggage tags similar to those used at airports. Guests receive a printed receipt to present to the front desk when retrieving their luggage. The guest is also given the opportunity to enter his or her email address as back-up in case of a lost receipt; the machine also has the ability to sell pre-paid phone cards. (www.jazzhostels.com, www.ttitel.com)
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The Mansion on Peachtree, Atlanta, GA has installed NxTV’s High Definition IP Video On Demand (HD IPVOD), TV-on-demand and wired laptop services. The mixed-use property has 127 guestrooms and 45 residences, and is the fifth Rosewood project in five years to install NxTV’s converged network solution. (www.rosewoodhotels.com, www.nxtv.com)
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A group of guestroom technology vendors have formed a consortium, HDVODINABOX, to make it easier for hotels to implement high-definition flat-panel TV systems. Charter members of the group include KoolConnect Technologies (HD and digital video on demand), Superclick (Internet access management), Amino Communications (set-top boxes), InfoValue (turnkey IPTV solutions), Hospitality Leasing Corp. (financing) and Verimatrix (content security and revenue enhancement technologies for pay-TV networks). (www.koolconnect.com, www.superclick.com, www.aminocom.com, www.infovalue.com, www.hospitalityleasing.com, www.verimatrix.com, www.hdvodinabox.com)
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INNCOM International is developing a controller for Williams Applied Group’s fan-coil units. (www.williamscomfortprod.com, www.inncom.com)
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MTech has integrated Motorola’s MOTOTRBO digital two-way radio system with its HotSOS system. The MOTOTRBO units handle pager/text-messaging functions with radio capabilities, combining cell-phone and pager functions in a single device.
Joie de Vivre is installing MTech’s HotSOS system in 10 of its 30 properties.
Station Casinos is rolling out MTech’s HotSOS to its 11 hotels in the Las Vegas Valley. Station’s Red Rock Casino, Resort and Spa was the pilot property two years ago; the Santa Fe Station Hotel & Casino went live in May, and Station is adding a property every two weeks. Once the HotSOS roll out is complete, training will begin on the Preventive Maintenance module, which already is in use at Red Rock Casino, Resort and Spa.
(www.jdvhotels.com, www.stationcasinos.com, www.m-tech.com)
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BACK OFFICE

  • Dolce International selects UniFocus’ Watson; R.M. for 27 properties
  • Noble House Hotels & Resorts picks UniFocus’ Watson; R.M. for 13 properties
  • UniFocus releases new version of Watson, R.M.
  • TimeForge releases new version of web-based labor scheduling product

Dolce International has selected UniFocus’ Watson; R.M. labor management product suite for its 27 properties.
Noble House Hotels & Resorts has selected UniFocus’ Watson; R.M. suite for its 13 properties.
UniFocus has released a new version of Watson, R.M. with seamless integration to time & attendance, forecasting, scheduling & evaluation, and budgeting. The new release a variety of workforce information on a single color-coded dashboard.
(www.dolce.com, www.noblehousehotels.com, www.unifocus.com)
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TimeForge has released a new version of its web-based labor scheduling product. Improvements employee tip tracking, schedules and templates organized into departments, new attendance reports for supervisors and managers, clearer notes as to why an employee cannot be scheduled, and the organization of locations / stores / units into a Corporate hierarchy so that managers can monitor scheduling practices for groups of locations. (www.timeforge.com)
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INVENTORY/PURCHASING

  • Hard Rock Park picks Eatec inventory & procurement system

The Hard Rock Park in Myrtle Beach, S.C. has selected Agilysys’ Eatec inventory & procurement system and InfoGenesis POS system. The 55-acre theme park will use Eatec to service 50 outlets, including retail shops and kiosks, table service and fast-food restaurants, and warehouses, with approximately 150 InfoGenesis food & beverage and retail terminals. (www.hardrockpark.com, www.agilysys.com)
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ENGINEERING

  • Mintek announces WinTrack PMnet Web-based maintenance system

Mintek Mobile Data Solutions has announced its WinTrack PMnet Web-based maintenance system. Engineers responsible for PM at one or multiple properties can now update and monitor scheduled PMs, rounds and work orders from any computer with an Internet connection. (www.mintek.com)
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SECURITY

  • Association of Starwood Franchisees & Owners – North America chooses Onity as Associate Member

The Association of Starwood Franchisees & Owners – North America (ASFONA) has chosen Onity as an Associate Member, and appointed Onity’s director of sales / hospitality division, Daniel Foxworth, as an Honorary Board Member. ASFONA works with Starwood Hotels & Resorts Worldwide in the development of brand policies, standards, technology and all other issues impacting its members businesses. (www.onity.com)
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